GST KOREA
Terms of Service
Regulations for reliable and warranty service of your HD Hyundai equipment.
01. Scheduled Maintenance (SM)
To ensure an uninterrupted workflow and maintain the factory warranty (2 years or 3,000 operating hours), the equipment must strictly undergo scheduled maintenance according to the schedule.
First SM (Break-in)
Conducted after the first 50-250 operating hours (depending on the model). This is the most crucial stage for the longevity of the engine and hydraulic system.
Periodic SM
Conducted every 250, 500, and 1,000 operating hours. Each service includes deep system diagnostics and replacement of technological fluids.
Hi-MATE Control
We recommend that customers monitor the notifications of the remote monitoring system, which automatically reminds you of the approaching service deadline.
02. Quality Service Principles
Service at GST KOREA CO. LTD is based on three priority foundations that guarantee the equipment's lifespan:
Original Materials
Only original filters, teeth, seals, and lubricants from Hyundai genuine parts. Cheap analogs are the cause of expensive breakdowns.
Factory Technology
Work is carried out according to the technological maps of HD Hyundai Construction Equipment Co., Ltd. Hydraulics and electronics are configured via software.
Certified Personnel
Only specialists who have passed special training courses and hold valid admission certificates are allowed to work on the equipment.
Reliable Quality Guarantee
We rely only on original spare parts and qualified specialists.
03. Operational Requirements
Fuel and Oil Quality
Use of diesel fuel that meets state standards. To protect the fuel system, the equipment must be equipped with our standard separators.
Daily Inspection (DI)
Before the start of each shift, the operator must conduct a visual inspection, check fluid levels, and lubricate friction units.
Operator Qualification
Only persons who have undergone initial briefing at the GST KOREA CO. LTD service center are allowed to operate HD Hyundai equipment.
04. Service Procedure
Service Request
You leave a request through our dispatch center.
Team or Box
Departure of a mobile team or reception at the service center.
Diagnostics
Defect identification and agreement on the list of necessary works.
Work Warranty
A separate warranty for the performed work and spare parts.
